QVC reaches more than 98 million families in US and more than 180 million in the World thanks to cable and satellite TV. QVC popularity is due to the live broadcasts.

The Company is numbered by the National Retail Federation Foundation and American Express among the “Top 10” retailers for the service offered to customers and, in 2009, was also awarded the prestigious “Retailer of the Year” by the “American Apparel and Footwear Association”.

QVC is entertainment, with 17 hours a day of live broadcasts, the only television in Italy with so many live broadcasts hours. Every hour, every day there something surprising, every show is different from the others, every moment unique.

Fashion, beauty, accessories, jewels, home, electronic, represent the core of QVC offer, which distinguish by high quality products and by a high customer retention ratio thanks to the quality of the service offered, which includes fast delivery, payment by cash or credit card and the possibility to return the goods within 30 days from delivery time.

QVC proposes top quality products of famous Italian and International brands, Italian presenters, contents and style which satisfy the most demanding customers.

Thanks to terrestrial digital television, QVC reaches 18 million families and, from 2012, entered all the Italian families.

JOB PURPOSE

To provide comprehensive administrative support to the Buying Team

PRINCIPAL ACCOUNTABILITIES

New Product Set-Up
- To produce accurate long descriptions of all products going to air, ensuring the correct terminology is used.
- To set-up new products on the relevant systems, ensuring all required information is passed to the relevant teams.
- Where appropriate to accurately update the critical path in a timely manner.

Samples Management
- To manage all samples in the department, ensuring the sample area is maintained.
- To collate samples and relevant information for the Broadcasting and Marketing team as required for TV promos, events etc.
- To liaise with suppliers regarding samples, packaging and labelling.
- As and when requested, obtain relevant quality and safety documentation from suppliers, liasing with Quality Assurance (QA) where appropriate.

General Administration
- To ensure all supplier and Guest Presenter information and contact details are accurately kept in an accessible format for all relevant teams.
- Where appropriate and as directed by the Buyer, support in communicating with suppliers and Guest Presenters regarding bookings and product running order for live shows.
- To return samples to the vendor in a timely manner.
- To support the buying team is preparing product information, sales information, trend packs and/or mood boards, including but not limited to preparation for Today’s Special Value meetings (TSV), Airtime Strategy meetings (ATS) and Open To Buy meetings (OTB).
- To undertake all departmental administration as required, including but not limited to providing information to others, developing and producing ad-hoc reports and answering phones.

OTHER INFORMATION

- Flexibility and Goal Orientation
- Good English Knowledge
- 6 months internship
- Work-site location: Brugherio (MB)
- Availability Soon

People who are interested in the position can apply to carriere.merchandising@qvc.com

I dati saranno trattati e conservati esclusivamente per finalità di selezione presenti e future, garantendo i diritti di cui all’art. 13 DLgs 193/03. Per ulteriori informazioni circa la gestione dei dati personali, clicca qui. QVC Italia S.r.l. garantisce le pari opportunità.

Riportando all'IT e-Commerce Project Manager, l'IT e-Commerce Developer si occuperà sia della manutenzione del sito di e-Commerce di QVC Italia, che dell'implementazione di nuove funzionalità.
Effettuerà inoltre la ricerca e sviluppo di soluzioni web, mobile e relative ad altre tecnologie emergenti.

ATTIVITA'

Il Web Developer, nell'ambito delle sue funzioni:
- Garantirà l'operatività della piattaforma attualmente utilizzata da QVC Italia per erogare i propri servizi di e-Commerce, effettuando eventualmente modifiche al codice per eventuali bug fix o manutenzioni alla sua base dati o ad i servizi ad essa connessi
- Svolgerà analisi, sia in affiancamento al Project Manager o al resto del team, sia in autonomia, per implementare nuove funzionalità della piattaforma di e-Commerce o introdurre nuovi servizi su diversi media;
- Svilupperà tali funzionalità, anche affiancato da personale esterno
- Effettuerà attività di ricerca per identificare nuovi potenziali servizi e funzionalità da poter valutare ed eventualmente includere nei progetti stessi
- Coordinerà piccoli progetti di implementazione, assicurando che il risultato venga consegnato nei tempi stabiliti.

REQUISITI

- Esperienza di 3-5 anni nel ruolo
- Ottima conoscenza della Lingua Inglese

COMPETENZE TECNICHE

- Conoscenza PHP, HTML, CSS, Javascript
- Gradita conoscenza di una o piu' delle seguenti tecnologie: Zend Framework, MVC, jQuery, XML, Prototype, Magento, Ajax, HTML5
- Gradito interesse allo sviluppo di siti web ottimizzati per dispositivi mobili

COMPETENZE TRASVERSALI

- Disponibilità a lavorare in un ambiente efficiente e dinamico
- Flessibilità
- Problem Solving
- Predisposizione al lavoro in team
- Proattività e flessibilità
- Disponibilità a trasferte

SEDE DI LAVORO

Brugherio

Inviare le candidature all’indirizzo carriere.it@qvc.com specificando in oggetto il riferimento Rif. WD CR

I dati saranno trattati e conservati esclusivamente per finalità di selezione presenti e future, garantendo i diritti di cui all’art. 13 DLgs 193/03. Per ulteriori informazioni circa la gestione dei dati personali, clicca qui. QVC Italia S.r.l. garantisce le pari opportunità.

Under the direction of a Senior Buyer, the Buyer Jewelry sources, purchases and merchandises specific product category in a timely and efficient manner, in order to maximize net profit contribution to the company.

Buying

- To source, select and secure a suitable range of products for QVC to fit the target market and meet sales targets ensuring the range is fresh and exciting for the customer.
- To negotiate the best possible prices and conditions of trade
- To work closely with Planning to review product performance, plan and grow the product range.
- To work closely with all relevant departments in order to develop a good understanding of QVC operational requirements to aid buying decisions, including, but not limited to Planning, Broadcasting and Distribution.
- To oversee and take accountability for product flow in and out of the business
- To work closely with the Media Operations team to ensure product execution and sales are maximised
- To be aware of inventory levels, taking accountability for the return to supplier (RTV) process, ensuring stock is returned in a timely manner.
- To ensure Presenters are fully briefed on all product information prior to live shows to maximise sales.
- To identify, negotiate and present key promotional products at Today’s Special Value (TSV) meetings.
- To identify, negotiate and present new concepts, brands and events at Airtime Strategy (ATS) meetings; and to support the Planning department with ATS presentations for existing concepts, brands and events.

Supplier Relations

- To regularly meet with suppliers to review product performance and develop new concepts, ensuring products comply with QVC’s long-term objectives and quality standards.
- To work with Buyer/ Senior Buyers and/or Merchandise Manager do develop supplier relationships, keeping abreast of new trends and competitor activity, and taking advantage of new ideas/concepts and products,
- To negotiate vendor contracts and ensure they are executed in a timely manner.
- To establish and continually build proactive supplier relationships.
- To support product development where appropriate (dependent upon product area).

Other

- To take the lead role in managing the day to day smooth running of the department, supervising the Buyers Assistant and/or Buyers Administrator within the product area.
- To support the development of the team, ensuring they are motivated and have the skills required to perform their roles.
- To ensure the Buyer/Senior Buyer is aware of any difficulties the team are facing and propose recommended solutions.
- To ensure all relevant financial information regarding product performance (historical and projected) is accurately prepared as and when required (e.g. year plan, monthly and quarterly reviews).
- To support the Buyer/Senior Buyer with the preparation of sales forecasts
- To support the Buyer/Senior Buyer in continually reviewing sales plan and reacting where appropriate to meet budget

Previous experience in Jewelry industries will be considered essential

People who are interested in the position can apply to carriere.merchandising@qvc.com Rif. BJ EL

I dati saranno trattati e conservati esclusivamente per finalità di selezione presenti e future, garantendo i diritti di cui all’art. 13 DLgs 193/03. Per ulteriori informazioni circa la gestione dei dati personali, clicca qui. QVC Italia S.r.l. garantisce le pari opportunità.

Nell'ambito di un importante progetto di potenziamento del CALL CENTER ricerchiamo:

50 OPERATORI CALL CENTER addetti al SERVIZIO INSERIMENTO ORDINI (Rif. OE)

Gli operatori dedicati a questo servizio saranno responsabili di accogliere le chiamate da parte dei clienti che desiderano effettuare un ordine, fornire loro l'assistenza necessaria ed inserire nel sistema informatico tutte le informazioni necessarie.

REQUISITI

Spiccato orientamento al cliente
Eccellenti capacità comunicative, elevate abilità dialettiche e relazionali
Capacità di lavorare per obiettivi e in squadra
Buona dizione
Buon utilizzo dei principali applicativi Windows
Precisione ed entusiasmo

ORARIO DI LAVORO

Il Call Center è attivo 24/24 ore 7/7 giorni (compresi i festivi).
È pertanto richiesta disponibilità a lavorare anche nelle giornate di sabato e domenica e in orario serale/notturno infrasettimanale.

SI OFFRE

Flessibilità di orario part-time, un periodo di formazione iniziale retribuita full-time di 1 settimana, assunzione diretta da parte di QVC con contratto di lavoro a chiamata (job on call)

SEDE DI LAVORO

Brugherio (MM Cologno Nord) con possibilità di Navetta Aziendale disponibile fino alle ore 20:00

I candidati interessati alla posizione possono inviare il loro curriculum all'indirizzo: italy.recruiting.cc@qvc.com specificando il riferimento (Rif. OE).

I dati saranno trattati e conservati esclusivamente per finalità di selezione presenti e future, garantendo i diritti di cui all’art. 13 DLgs 193/03. Per ulteriori informazioni circa la gestione dei dati personali, clicca qui. QVC Italia S.r.l. garantisce le pari opportunità.

Reporting directly to the Infrastructure Manager, the Network & Telecommunication Specialist will work on the network & Telecommunication platform of QVC Italia.

Main activities and responsabilities:

- To install and configure network and telecom active components i.e. PBX, Phones, hubs, routers.
- To perform routine testing and performance analysis of PBX, Routers, and other WAN/LAN equipments.
- Manage internal and external network performance and utilization reporting tools to monitor key network parameters and identify potential problems that can be corrected before they develop further.
- Produce regular usage and performance reports, develop new systems and applications and provide second level support to other members of IT support.
- To assist the planning and development new systems and schedule timely installation.
- To work in conjunction with defined procedures and maintain accurate records where relevant in order to maintain a culture of total quality in everything that the IT department undertakes.
- To provide timely, accurate status reporting to Infrastructure Manager.
- Work closely with internal customers and third party equipment vendors to resolve issues.
- To carry out network design work relating to both software and hardware.
- To develop and maintain accurate documentation for all new and existing network systems and applications.
- To assist in developing written procedures for all aspects of the End User Services support role in the form required by approved quality accreditation schemes.

SEDE DI LAVORO

Brugherio

People interested in the position could send their cv to carriere.it@qvc.com specifying RIF. NTS CR

I dati saranno trattati e conservati esclusivamente per finalità di selezione presenti e future, garantendo i diritti di cui all’art. 13 DLgs 193/03. Per ulteriori informazioni circa la gestione dei dati personali, clicca qui. QVC Italia S.r.l. garantisce le pari opportunità.

Reporting directly to the IT e-Commerce Project Manager, the Web Developer / System Engineer will work on the overall platform of infrastructure and services used by QVC Italia’s e-Commerce Web Site and related technologies and tools.

MAIN ACTIVITIES AN ACCOUNTABILITIES

- Ensuring the availability of the infrastructure currently used in QVC Italia that provides e-Commerce and related services, by working on the overall infrastructure and optimizing and analyzing the behavior and performance of the different components
- Gathering and analyzing data, in collaboration with Project Manager or other team members, in order to implement new functionalities or introduce new services
- Maintain and develop code to automate tasks in the CI/CD processes
- Looking for new potential services and functionalities that could be included in upcoming projects or that can be used internally

REQUIREMENTS

The candidate must be fluent in technical English.

HARD SKILLS

- At least 2 years of experience in maintaining complex Linux-based environments, preferably RHEL or CentOS distributions
- Good knowledge and previous experience in operating MySQL databases in complex environments
- Good knowledge and previous experience in operating LAMP and Java applications in complex environments
- Good knowledge and previous experience in operating Apache, nginx, HAProxy, Varnish, memcached and other web technologies
- Working knowledge of at least one programming language (PHP preferred)
- Good knowledge or previous experience with Cloud Services (AWS, OpenStack...)
- Good knowledge or previous experience on Continuous Integration and Continuous Delivery methodologies, along with related tools (Jenkins, Bamboo...)
- Knowledge or previous experience with configuration management tools (Chef, Puppet...)

SOTF SKILLS

- Problem solving
- Proactivity
- Teamwork

People interested in the position could send their cv to carriere.it@qvc.com specifying RIF. WDSE CR

I dati saranno trattati e conservati esclusivamente per finalità di selezione presenti e future, garantendo i diritti di cui all’art. 13 DLgs 193/03. Per ulteriori informazioni circa la gestione dei dati personali, clicca qui. QVC Italia S.r.l. garantisce le pari opportunità.

RESPONSABILITÀ

- Preparare e allestire i prodotti, gli accessori e i vestiti per gli show Fashion, Beauty e Jewelry garantendo il costante mantenimento degli standard e le esigenze QVC
- Interagire con il personale tecnico coinvolto riguardo la programmazione degli show
- Fornire informazioni alla regia e al call center sui prodotti che andranno in onda
- Partecipare alla preparazione per servizi fotografici promozionali e/o per il sito web e garantire l’adeguata preparazione delle presentatrici e/o modelle durante il servizio stesso - Gestire l’inventario dei prodotti per gli show Fashion in accordo con lo Show Control (magazzino), in modo da garantire che i campioni da utilizzare durante gli show siano sempre disponibili e pronti.
- E’ responsabile, insieme al Supervisor, Image & Scenic Design, del coordinamento delle modelle che partecipano agli show QVC
- Gestisce il guardaroba e collabora con il team di hair & make up

REQUISITI ESSENZIALI

- Diploma di Fashion Design o Fashion Styling
- Precedente esperienza in ambito Fashion o in quello televisivo
- Indispensabile la disponibilità al lavoro su turni (anche notturni e durante i weekend) e l’essere automuniti

COMPETENZE TRASVERSALI

- Eccellenti doti organizzative e di gestione del tempo
- Flessibilità e adattabilità
- Creatività
- Ottime doti comunicative

Inviare le candidature all’indirizzo carriere.tvsales@qvc.com specificando in oggetto il riferimento Rif. FS GD

I dati saranno trattati e conservati esclusivamente per finalità di selezione presenti e future, garantendo i diritti di cui all’art. 13 DLgs 193/03. Per ulteriori informazioni circa la gestione dei dati personali, clicca qui. QVC Italia S.r.l. garantisce le pari opportunità.

Reporting to the Applications Manager, this position will oversee and supervise the activities of assigned resources, analyze, plan, manage, shape priorities, coordinate interactions with internal clients, and keep retail system project focused through the design, development, testing, implementation and maintenance of efficient, cost effective application development solutions for QVC Italia.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

- Provide effective leadership in understanding business requirements and be able to translate them into functional and technical requirements.
- Maintain a positive relationship with internal customers. Identifies the needs of existing and potential internal customers and ensures that appropriate services are developed to meet those needs.
- Capable to understand, anticipate and influence internal customer demand for services. Ensure that the service provider has sufficient capacity to meet the required demand.
- Able to identify the components of a complex process problem or inefficiency by breaking down the data and/or concepts into understandable segments to look at root causes and determine resolvable solutions.
- Assess major Changes, like the introduction of a new service or a substantial change to an existing service, before those Changes are allowed to proceed to the next phase in their lifecycle.
- Gather, analyze, store and share knowledge and information within an organization. Improve efficiency by reducing the need to rediscover knowledge.
- Demonstrate a conceptual understanding of the design and development phases of project life cycle for systems development to be able to oversee these stages so that the business gains the maximum benefit from the systems implemented.
- Coordinate activities related to projects and produce high level plans for design and development stages of the project life cycle so that the projects run efficiently and effectively and systems are delivered that meet the business systems requirements.
- Coordinate final delivery of all assigned projects and ensures client satisfaction and stakeholder expectations and timelines are met.
- Manage structured walkthroughs of the proposed systems with the business users to enable the objectives and the critical success factors for the project to be clearly defined, ensuring the sign off of the proposal from the users.
- Supervise and review functional specification and technical design documents produced by the assigned resources from a business perspective. Oversees development of system training guides, user training manuals, and other training materials and system documentation.
- Manage post implementation reviews, documenting all the objectives and critical success factors met together with and an approach to addressing any that have not. Continually evaluate the systems and make recommendations for enhancements aimed at further improving the teams’ ability to service customers and improve efficiency..
- Provide ongoing advice and guidance to all groups involved throughout the project life cycle of systems development.
- Develop and document project parameters including scope, schedule, budgets, and specifications; create, update and monitor project plans for project.
- Contribute to ongoing improvement of internal processes to allow for smooth execution of projects.
- Maintain project documentation, including project initiation requests, status reporting about his own activities and activities of managed resources, dashboards, and project plans.

REQUIRED SKILLS AND EXPERIENCE

- 3,5 years of previous working experience in retail business with Enterprise scale systems, including logistics and Order Fulfillment, in a project management role.
- 3,5 years of working experience in Business Relationship Management, Change Management, Service Validation and Testing, Demand Management, Change Evaluation, Knowledge Management.
- Familiar Testing Process (Strategy Definition, Design, Planning, Scheduling, Reporting, Resources, Risk Management, Measuring and improving the test process)
- Excellent oral and written communication skills, interpersonal and customer service skills, organizational skills with specific attention to detail, time management skills, and supervisory skills. Ability to read technical information, identify problems, collect data, establish facts, and draw valid conclusions.
- Capable to prioritize workload and meet deadlines, handle multiple tasks simultaneously, interact with company personnel at all levels, build good relationships with key business contacts.
- System Design and Fault Analysis
- Proficient in English

REQUIRED TECHNICAL SKILLS

- Core OS Fundamentals
- UML
- Microsoft Project
- One Programming / Scripting Language

NICE TO HAVE:

- Working knowledge of HP Quality Center software or similar Test Management Tools
- SQL
- Siebel CRM

People interested in the position could send their cv to carriere.it@qvc.com specifying RIF. SBQ LM

I dati saranno trattati e conservati esclusivamente per finalità di selezione presenti e future, garantendo i diritti di cui all’art. 13 DLgs 193/03. Per ulteriori informazioni circa la gestione dei dati personali, clicca qui. QVC Italia S.r.l. garantisce le pari opportunità.

Reporting to the Applications Manager, this position will oversee and supervise the activities of assigned resources, analyze, plan, manage, shape priorities, coordinate interactions with internal clients, and keep retail system project focused through the design, development, testing, implementation and maintenance of efficient, cost effective application development solutions for QVC Italia.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

- Demonstrate a conceptual understanding of the design and development phases of project life cycle for systems development to be able to oversee these stages so that the business gains the maximum benefit from the systems implemented.
- Coordinate activities related to projects and produce high level plans for design and development stages of the project life cycle so that the projects run efficiently and effectively and systems are delivered that meet the business systems requirements.
- Provide effective leadership in understanding business requirements and be able to translate them into functional and technical requirements.
- Coordinate final delivery of all assigned projects and ensures client satisfaction and stakeholder expectations and timelines are met.
- Coordinate design and development of new applications in compliance with approved architecture and software standards.
- Able to identify the components of a complex process problem or inefficiency by breaking down the data and/or concepts into understandable segments to look at root causes and determine resolvable solutions.
- Manage feasibility studies with the users and produce terms of reference documents, facilitate business requirements gathering workshops and produce business requirements definition documents for the user review to sign off as defining the business need.
- Provides effective leadership in production support of 24 hour systems to accurately resolve production problems in a timely manner.
- Manage structured walkthroughs of the proposed systems with the business users to enable the objectives and the critical success factors for the project to be clearly defined, ensuring the sign off of the proposal from the users.
- Supervise and review functional specification and technical design documents produced by the assigned resources from a business perspective. Oversees development of system training guides, user training manuals, and other training materials and system documentation.
- Manage post implementation reviews, documenting all the objectives and critical success factors met together with and an approach to addressing any that have not. Continually evaluate the systems and make recommendations for enhancements aimed at further improving the teams’ ability to service customers and improve efficiency.
- Provide ongoing advice and guidance to all groups involved throughout the project life cycle of systems development.
- Develop and document project parameters including scope, schedule, budgets, and specifications; create, update and monitor project plans for project.
- Contribute to ongoing improvement of internal processes to allow for smooth execution of projects.
- Maintain project documentation, including project initiation requests, status reporting about his own activities and activities of managed resources, dashboards, and project plans.

REQUIRED SKILLS AND EXPERIENCE

- 3-5 years working experience in business with Enterprise scale systems in a team lead role.
- Familiar with SDLC/Development Fundamentals
- Familiar with Object Oriented methodologies ( OOA, OOD, OOP)
- Familiar with Project Management Principles
- Proficient in English

REQUIRED TECHNICAL SKILLS

- 3-5 years working experience with an IDE (Visual Studio, Eclipse, JDeveloper, JBuilder)
- 3-5 years working experience in application development with programming languages that support OOP (C++, Java, C#, VB, .NET, PHP5).
- Working knowledge of a SQL dialect (PL SQL, Transact SQL, ANSI SQL)
- Microsoft Project

NICE TO HAVE:

- Familiar with Web Development and Design disciplines (web content development, client-side/server-side scripting, web server, network security configuration, e-commerce development, , web-based applications, electronic businesses, social network services, graphic design, interface design, user experience design, search engine optimization)
- Familiar with Design patterns
- Familiar with Testing Process (Design, Planning, Scheduling, Reporting, Resources)
- UML

People interested in the position could send their cv to carriere.it@qvc.com specifying RIF. SLS LM

I dati saranno trattati e conservati esclusivamente per finalità di selezione presenti e future, garantendo i diritti di cui all’art. 13 DLgs 193/03. Per ulteriori informazioni circa la gestione dei dati personali, clicca qui. QVC Italia S.r.l. garantisce le pari opportunità.

Sotto la responsabilità dell’HR Manager la figura di HR Administrator si occuperà della gestione amministrativa dei processi HR:
- Stesura e gestione operativa delle lettere di assunzione, variazioni amministrative, organizzative, orario e retributive
- Creazione della anagrafica e aggiornamento dei dati che riguardano i dipendenti, somministrati, terze parti nel gestionale HR secondo le linee guida e i processi stabiliti
- Invio delle comunicazioni di assunzione, variazioni amministrative, organizzative e retributive, cessazione alle parti coinvolte nel processo nel rispetto delle tempistiche stabilite
- Preparazione e invio della reportistica secondo le scadenze prefissate e supporto nella creazione della reportistica ad hoc
- Monitoraggio e comunicazione a tutti gli attori coinvolti delle scadenze contrattuali (aspettative, tempi determinati, proroghe, periodi di prova, ecc..)
- Gestione amministrativa delle scadenze periodi di prova e comunicazione ai business department;
- Supporto nell’implementazione di tutte le policy e procedure HR.
- Supporto alla preparazione della documentazione per l’accoglienza del nuovo assunto.
- Pubblicazione di annunci interni ed esterni come da indicazioni.
- Supporto nella convocazione dei candidati.
- Archivio puntuale dei documenti.

REQUISITI

- Laurea in Discipline Economiche o Giuridiche
- Preferibile esperienza anche di 6 mesi in ruolo amministrativo in contesto strutturato

COMPETENZE TECNICHE

- Ottimo utilizzo del pacchetto office
- Fluente conoscenza della lingua inglese

COMPETENZE TRASVERSALI

- Buone capacità organizzative, di pianificazione,
- Ottime capacità di multi-tasking e gestione delle priorità
- Precisione e puntualità
- Massima riservatezza e confidenzialità

Verrà offerto un contratto a tempo determinato di 1 anno full-time.

Gli interessati possono inviare la loro candidatura a carriere.hr@qvc.com specificando il riferimento (Rif. HR PS)

I dati saranno trattati e conservati esclusivamente per finalità di selezione presenti e future, garantendo i diritti di cui all’art. 13 DLgs 193/03. Per ulteriori informazioni circa la gestione dei dati personali, clicca qui. QVC Italia S.r.l. garantisce le pari opportunità.